"That would be really useful, actually," Kathy said. "I just don't have the...mental RAM freed up to do the little fiddly bits right now. Even navigating the portal website was a little bit like tearing out my fingernails."

Kathy had stayed in one place for the whole conversation, but she hadn't been still, fidgeting, drumming her fingers on the counter, tapping her feet. Not out of impatience or frustration, just a generalized jitteriness that wouldn't let her keep still.